Last Updated: October 2024
RC Studio Cloud (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our Photography SaaS platform, Studio as a Service (“SaaS”).
By accessing or using the RC Studio Cloud platform, you agree to the collection and use of information as outlined in this policy. If you do not agree with our practices, please do not use the platform or services.
1. Information We Collect
We collect various types of information from users to provide and improve our services.
a) Personal Information
We may collect personal information when you:
- Name
- Email address
- Phone number
- Billing and payment information
- Account credentials (username, password)
b) Content and Media
We collect the images, videos, and other content you upload to RC Studio Cloud. This includes any metadata associated with the files (e.g., geolocation, device information).
c) Usage Data
We automatically collect information about how you interact with our platform, including:
- IP address
- Browser type
- Device information
- Time spent on the platform
- Pages viewed and actions taken
d) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Providing Services: To create and manage your account, process payments, and provide access to the RC Studio Cloud platform.
- Improving Services: To monitor usage trends, troubleshoot issues, and optimize platform performance.
- Communications: To send you service-related announcements, updates, promotional materials, or respond to your inquiries.
- Security: To detect, prevent, and respond to fraud, security threats, or unauthorized access.
- Compliance: To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing and Disclosure
We respect your privacy and do not sell or share your personal information with third parties except in the following circumstances:
a) Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, cloud storage providers or email marketing platforms. These service providers are contractually obligated to protect your information and only use it in connection with the services they provide to us.
b) Legal Requirements
We may disclose your personal information if required by law or in response to valid legal processes, such as a court order or government request.
c) Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We will notify you of any such changes in ownership.
d) With Your Consent
We may share your information with third parties when you explicitly permit us to do so.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, alteration, or destruction. These measures include:
- Encryption: Data transmitted between your device and our platform is encrypted using SSL/TLS protocols.
- Access Controls: Only authorized personnel have access to sensitive data.
- Regular Audits: We periodically review our security practices to ensure they meet industry standards.
However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain your data to comply with legal obligations, resolve disputes, or enforce our agreements.
Once your account is deleted, your personal data will be removed from our active databases, though backup copies may persist for a limited time as part of our regular backup processes.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate information.
- Deletion: You can request that we delete your personal information.
- Portability: You can request a copy of your data in a structured, machine-readable format.
- Restriction: You can request restrictions on how we use your data.
- Opt-out: You can unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at hello@rcstudio.cloud. We will respond to your request within the time frames set by relevant privacy laws.
7. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you use.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will notify you by email or through the platform. Your continued use of the services after the changes take effect constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
- Email: hello@rcstudio.cloud
- Phone: 9443104471
Read through other policies
Terms and Conditions Policy: https://rcstudio.cloud/rc-studio-cloud-photography-saas-studio-as-a-service-terms-and-conditions/
Refund Policy: https://rcstudio.cloud/refund-policy-for-rc-studio-cloud-photography-saas-studio-as-a-service/